Returns & Exchanges

At LifeStraw, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to download and print your prepaid shipping label, ensuring all original tags are still attached to the garments.

• 3.
  Package Your Items

  Place your items in their original eco-friendly packaging and securely attach the shipping label to the outside of the box.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location and keep your tracking number handy as we process your refund or exchange.